Returns & Exchanges
At American Express Fashion, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a seamless 30-day return policy for all unworn apparel and accessories.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging with all designer tags attached to ensure the return is accepted.
Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return parcel.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt to monitor the progress of your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing