Frequently Asked Questions
Everything you need to know about your luxury fashion experience.
What shipping methods are available?
We offer standard, express, and overnight shipping options. All orders over $150 qualify for complimentary standard shipping within the United States.
How do I return a fashion item?
You can return unworn items with original tags attached within 30 days of delivery. Simply use the prepaid return label included in your package or visit our online return portal.
Which payment methods do you accept?
We accept all major credit cards, with a preference for American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How can I find my correct size?
Each product page features a detailed size guide including measurements in both inches and centimeters. If you are between sizes, we recommend sizing up for a more comfortable fit.
Can I track my order status?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Are your products ethically sourced?
We are committed to sustainable fashion. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, eco-friendly materials whenever possible.